Due to the application of the New European Regulations to protect the privacy of customers and the correct use of their data (RGPD) as of May 25, 2018, our data protection terms change.
Viaje del alma
Urbanización Oasis Club, 29. 29602, Marbella.
Phone: +34 651 970 163
2.- Information and consent
3.- For what purpose will SOUL TRAVEL. the user’s personal data?
The personal data provided by the User will be processed by SOUL TRAVEL according to the following purposes:
Carry out the provision of the contracted services, maintaining the contractual relationship and monitoring it, as well as conducting satisfaction surveys.
Manage, process and respond to requests, requests, incidents, complaints, claims or inquiries from the User.
Manage the sending of commercial communications about products and services marketed by SOUL TRAVEL by electronic and / or conventional means.
Prepare a commercial profile, using their own sources to offer the User products and services in accordance with their interests.
4.- For how long will SOUL TRAVEL the user’s personal data?
The User’s data related to the fulfillment of the contractual relationship will be kept for this purpose during the entire time that the contract is in force and, even later, during the entire time required by the applicable legislation and until the eventual responsibilities derived from the contract are prescribed. contract. Regarding the sending of commercial communications, SOUL TRAVELwill process the User’s data, until the latter objects.
5.- What user data will SOUL TRAVEL process?
SOUL TRAVELwill treat the following categories of User data:
Identification data: Name, Surname / Name of the company.
Contact information: postal address, email address and telephone.
6.- What is the legitimacy of the processing of user data?
The treatment of User data by SOUL TRAVEL For the sending of commercial communications, for the elaboration of profiles and for the realization of satisfaction surveys is based on the legitimate interest of SOUL TRAVEL in accordance with the provisions of the RGPD. On the other hand, the treatment of the User’s data to manage, process and monitor the purchases made by the User is the execution of the purchase contract, so the provision of the data for this purpose is mandatory and would prevent its fulfillment. otherwise.
7 – To which recipients will the user’s data be communicated?
User data may only be communicated to Public Administrations in the cases provided by Law.
8 – Commercial and promotional communications
One of the purposes for which SOUL TRAVEL treats the personal data provided by the Users is to send them commercial communications by electronic and conventional means, with information related to products, services, promotions, offers, events or relevant news for the Users. Whenever any communication of this type is made, it will be directed solely and exclusively to those Users who have not previously expressed their refusal to receive them. In the event that the User wishes to stop receiving commercial or promotional communications from SOUL TRAVEL You can request the cancellation of the service by sending an email to the following email address: firstname.lastname@example.org or through the link that appears in the footer of promotional emails.
9 – Exercise of rights
The User can send a letter to
SOUL TRAVEL (DIRECTION) or an email to email@example.com with the Reference “Data Protection”, attaching a photocopy of your document identity, at any time
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